SiteFlip.com provides cheap web hosting while
providing the very best quality service in the industry.
We keep expenses down by cutting all unnecessary costs
and by utilizing the latest open source software
allowing us to provide the most reliable low cost web
You deserve a cheap web hosting provider with
rock-solid reliability. Our robust network
infrastructure ensures maximum uptime and superior
performance for our cheap web hosting packages.
Fast Technical Support
Being the leading low cost web hosting provider in
the industry, our goal is to provide our customers
comprehensive resolutions to problems in a quick
timeframe. Our help desk system routes technical support
questions directly to support team members that are best
able to resolve your issue.
Cheap Web Hosting Policy
provide cheap web hosting. We have certain
legal and ethical responsibilities consisting with the use of our servers and equipment
involved in these services.
Our general policy is to act as a provider of low cost web hosting. We have specific ethical
concerns regarding the use of our servers which are detailed below.
Low Cost Web Hosting Policy
Professional - Quick to respond. First, thank you
for the super service. It just keeps getting
The outcome of our move to you has exceeded our
expectations. I appreciate your positive approach
Terms Of Service:
Disclosure to Law Enforcement: Subscriber agrees that
may disclose all subscriber information to any law enforcement agents
without consent or notification to the Subscriber. In addition
shall have the right to terminate all services of the Subscriber.
Service Rates: Subscriber acknowledges that the nature of
the service furnished and the initial rates and charges have been
communicated to Subscriber. For Monthly payment terms, fees for
account add-ons begin the next payment term for hosting services and
subsequent payments are due on the anniversary date of the payment
term for hosting services. For all other payment terms, the Subscriber
will be charged for account add-ons for the full months remaining in the current payment
term for hosting services and subsequent payments are due on the next
anniversary date of the payment term for hosting services. Subscriber
is aware that SiteFlip.com may prospectively change the specified
rates and charges from time to time.
Payments and Fees: All payments
are final and nonrefundable! Accounts are set up on a
prepaid basis. Subsequent payments are due on the anniversary date of
the payment term for that term's service. Credit/debit cards will be charged
automatically each payment term until a proper request for
cancellation is received. There is a $1 declination fee each time a
credit/debit card is declined regardless of the reason. If you dispute a
charge to your credit/debit card issuer that, in SiteFlip.com's sole
discretion is a valid charge under the provisions of the TOS and AUP,
you agree to pay SiteFlip.com an "Administrative Fee" of
$100. All payments must be in U.S. currency.
Failure to Pay: Subscribers are responsible to keep their
e-mail address and credit/debit card information up to date with
to avoid account cancellation if a problem should arise with the
processing of payment. Any account not brought current within 48 hours of e-mail notice or exceeding this time frame in any way is
subject to suspension. Accounts not paid by due date are subject to a
$10 late fee. Service interrupted for non-payment is subject to a $10
reconnect charge. A 10% annually finance charge is assessed to all
outstanding balances until payment has been received. Account may be
turned over to a collection agency if payment has not been received in
full within 30 days. If you desire to cancel your account, please
follow the proper procedure to do this as outlined in this TOS. Such
termination will not relieve Subscriber of responsibility for the
payment of all accrued charges, plus reasonable interest and any
Account Cancellation: All account cancellation requests
must be sent to
and include the following information:
Reason For Cancellation
Desire Date of Cancellation
Last 4 digits of the credit/debit card
used to pay (use postal code if paid by e-check)
A cancellation confirmation e-mail will be sent to the primary
e-mail address on the account. Subscriber's account cancellation is
not complete unless Subscriber receives a confirmation e-mail with a
cancellation code. A cancellation code can only be generated if the
billing information for the Subscriber has been removed from our
Domain Registration: If the domain name is registered through a
link on the SiteFlip.com website, the domain name will be registered
at Wild West Domains. Wild West Domains will charge the Subscriber a
registration fee for the new domain name. Wild West Domains must be
contacted for all issues relating to domain name registration.
Domain Record Modification: The domain record
modification/transfer process is the complete responsibility of the
the domain owner. If you need assistance modifying your domain record,
please contact your domain registrar for technical support.
will not provide excessive support resources assisting customers in
the domain record modification process. It is important to understand
that SiteFlip.com has no more power to make modifications to a
Subscriber's domain record than a complete stranger would. The domain
name owner is completely responsible for the information (including
the name servers) that is contained within the domain record.
Technical Support Boundaries: SiteFlip.com provides support
related to issues of the server not functioning within acceptable
established parameters. SiteFlip.com does not offer tech support for
application specific issues and application/server conflicts with cgi
programming, html, asp, php, mysql, or any other such issue.
Backups: SiteFlip.com performs periodic backups of critical
system files for emergency purposes. Subscribers should not rely on
to perform site/data backups for them. Subscribers are responsible for
backing up their own data. MySQL backups can easily performed by
the Subscriber via the included control panel. Subscribers are
advised to backup all of their own files to their local drives.
Unsolicited Commercial E-mail (SPAM): SiteFlip.com takes a
zero tolerance approach to the sending of Unsolicited Commercial
E-mail or SPAM over our network. Very simply this means that
Subscribers of SiteFlip.com may not use or permit others to use our
network to transact in SPAM in any way. Violations of this policy
carry severe penalties, including termination of service.
Violation of SiteFlip.com's SPAM policy will result in severe
penalties. Upon notification of an alleged violation of our SPAM
policy, SiteFlip.com will initiate an immediate investigation.
During the investigation, SiteFlip.com may restrict Subscribers
access to the network to prevent further violations. If a
Subscriber is found to be in violation of our SPAM policy,
may, at its sole discretion, restrict, suspend or terminate
Subscriber's account. SiteFlip.com reserves the right to pursue
civil remedies for any costs associated with the investigation of
a substantiated policy violation. SiteFlip.com will notify law
enforcement officials if the violation is believed to be a
A violation of this policy will result in an
"Administrative Fee" of $150 and the Subscriber's
account will be terminated. Subscribers who violate this policy
agree that in addition to these "Administrative"
penalties, they will pay "Research Fees" not to exceed
$175 per hour that SiteFlip.com personnel must spend to
investigate the matter. Please do not SPAM from your account or
even from an outside account that references a domain name that is
hosted by SiteFlip.com.
Personal Account Security: Subscribers are
responsible for any misuse of their account. Subscribers must take
steps to ensure that others do not gain unauthorized access to their
account. It is the responsibility of the Subscriber to keep his/her
keep all scripts within their web space up-to-date and
secure on a daily basis.
Any vulnerable script found in
Subscriber's web space may be disabled or removed from
the server without notice at the discretion of management. If
Subscriber's web space is hacked due to Subscriber failing to keep all
scripts within his/her web space up-to-date and secure on a daily
basis, the account may be permanently removed from the server without
refund at the discretion of management or all files in Subscriber's
web space will be deleted and Subscriber will be required to recreate
and reupload Subscriber's files. If Subscriber's web space is hacked a
2nd time due to vulnerable scripts within Subscriber's web space, the
account will be permanently removed from the server without refund.
Third Party Accountability: SiteFlip.com Subscribers will
be held responsible and accountable for any activity by third parties,
using their account, that violate SiteFlip.com's AUP and TOS.
Company resellers must take caution when allowing use of their account
by third parties. If a user of a reseller violates any of
policies, the reseller's account may be terminated without refund.
IP Address Usage: Our allocation of IP addresses is
limited by ARIN's new policies. These new policies state that use
of IP addresses for IP based virtual hosts will not be accepted as
justification for new IP addresses. What this means to you is that
we MUST use name-based hosting where possible.
Data Transfer and Disk Space Usage: Subscriber agrees
that data transfer and disk usage shall not exceed the number of
megabytes per month for the services ordered by Subscriber on the
Order Form (the "Agreed Usage"). SiteFlip.com shall
have the right to take corrective action if Subscriber's data
transfer or disk usage exceeds the agreed usage. Such corrective
action may include the assessment of additional charges,
disconnection or discontinuance of any and all Services. If
takes any corrective action under this section, Subscriber shall
not be entitled to a refund of any fees paid in advance prior to
such action. In the event that Subscriber exceeds the included
allocation, SiteFlip.com may, at its sole discretion, collect a
deposit, in an amount determined by SiteFlip.com, against
Subscriber's credit/debit card on file with SiteFlip.com.
System and Network Security: Violations of system or
network security are prohibited, and may result in criminal and
civil liability. Examples include, but are not limited to the
following: Unauthorized access, use, probe, or scan of a systems
security or authentication measures, data or traffic. Interference
with service to any user, host or network including, without
limitation, mail bombing, flooding, deliberate attempts to
overload a system and broadcast attacks.
Suspension of Service or Cancellation: SiteFlip.com
reserves the right to suspend and cancel service at any time for
any reason without credit or refund. Any violation of policies
which results in extra costs will be billed to the Subscriber.
(i.e. transfer, space etc.) Prior notification to the Subscriber
is not assured. In extreme cases, law enforcement will be
contacted regarding the activity.
Indemnification: Subscriber agrees that it shall defend,
indemnify, save, and hold us harmless from any and all demands,
liabilities, losses, costs and claims, including reasonable attorney's
fees asserted against us, its agents, its customers, officers and
employees, that may arise or result from any service provided or
performed or agreed to be performed or any product sold by customer,
its agents, employees or assigns. Subscriber agrees to defend,
indemnify, and hold us harmless against liabilities arising out of;
(1) any injury to person or property caused by any products sold or
otherwise distributed in connection with our servers; (2) any material
supplied by Subscriber's infringing or allegedly infringing on the
proprietary rights of a third party; (3) copyright infringement and
(4) any defective products sold to customer from our servers.
Disclaimer: We will not be responsible for any damages your
business may suffer. We make no warranties of any kind, expressed or
implied for services we provide. We disclaim any warranty or
merchantability or fitness for a particular purpose. This includes
loss of data resulting from delays, non-deliveries, wrong delivery,
and any and all service interruptions caused by the hosting company
and its employees. We reserve the right to revise our policies at any
time. Subscriber further acknowledges that the SiteFlip.com's
liability for its own negligence may not in any event exceed an amount
equivalent to charges payable by subscriber for services during the
period damages occurred. In no event shall the company be liable for
any special or consequential damages, loss or injury.
Amendments: SiteFlip.com reserves the right to revise its
policies and service(s) at anytime. If you do not agree with any
revision to the Agreement or change in service(s), you may terminate
this Agreement at any time by terminating your account following the
proper cancellation procedure as outlined in this TOS. You agree that,
by not terminating the account following any revision to this
Agreement or change in service(s), you shall be bound by any such
revisions and service changes. The current policy can be viewed 24
hours a day on the SiteFlip.com web site at http://www.siteflip.com/policy.html.
Acceptable Use Policy:
Illegal Use: SiteFlip.com's services may not be used for
any purpose that violates any law, whether local, state, federal or
Fraudulent Activity: Use of SiteFlip.com to violate any
applicable federal, state, local or international laws is prohibited.
You agree that you will not use SiteFlip.com to commit a crime or
fraud, or to plan, encourage or help others to commit a crime or
fraud, including but not limited to engaging in a pyramid scheme, a
ponzi scheme, or sending chain letters.
Forgery or Impersonation: Use of SiteFlip.com to
impersonate another user, falsify one's user name, age or identity in
e-mail or in any post or transmission to any newsgroup or mailing list
or other similar groups or lists is prohibited. You agree that you
will not forge any message header of any electronic transmission,
originating or passing through SiteFlip.com.
Copyright or Trademark Infringement: Use of
send or receive any information which infringes the patents,
trademarks, copyrights, trade secrets or proprietary rights of any
other person or entity is prohibited. This includes, but is not
limited to digitization of music, movies, photographs or other
copyrighted materials or software.
Adult Oriented / Objectionable Material: We expressly forbid
anyone from using our servers for the propagation, distribution,
housing, processing, storing, or otherwise handling in any way lewd,
obscene, or pornographic material, or any other material which we deem
to be objectionable, including, but not limited to, pornographic and
swim suit material, racist material, satanic material, and any and
all materials of an adult nature. The designation of any materials as
such described above is left entirely to the discretion of our
Unsolicited Bulk E-mail (SPAM): Even though
SiteFlip.com cannot entirely control what e-mail our customers receive, we do take
action against Subscribers that use our servers to send SPAM. If it is
brought to our attention that one of our Subscribers is abusing their
account regarding SPAM, then we will immediately terminate the
offending Subscriber's account under the guidelines of our AUP and TOS.
E-mail / News Bombing: Use of SiteFlip.com to send a
crippling number of files across a network is prohibited.
E-mail / Message Forging: Attempting to forged headers or
other identifying information is prohibited. Using deliberately
misleading e-mail addresses (firstname.lastname@example.org.NOSPAM) in news postings
in order to avoid SPAM e-mail address collectors is allowed.
Newsgroup SPAMing: Use of SiteFlip.com to post a similar
item to more than three newsgroups or mailing lists is prohibited. All
post to any newsgroup must be in accordance with that newsgroup's
Network Disruptions: Use of the SiteFlip.com for any
activity which affects the ability of other people to use
Services or the Internet is prohibited. This includes denial of
Distribution of Viruses: Use of SiteFlip.com to
intentionally transmit computer “viruses,” worms, “Trojan
horses” or other harmful software programs is prohibited. User must
make their best efforts to prevent the unintentional transmission of
such viruses or other harmful software.
Misuse of System Resources: SiteFlip.com hosting accounts
operate on shared servers. What this means is there are many other
domains hosted on one server. Excessive use of shared server resources
by one Subscriber could have a negative impact for all Subscribers
hosted on that server; therefore, we have certain restrictions
regarding system resource usage. Our intent is to provide web hosting
for web pages to our Subscribers for convenience of not having to
worry about web space and data transfer usage. Subscribers are
prohibited from excessive consumption of CPU and memory. Subscribers
may not use resource-intensive programs which negatively impact other
customers or the performance of the server. If the server performance
is seriously deteriorated by Subscriber's use of account resources,
SiteFlip.com may take corrective action which may, at
sole discretion, include the assessment of additional charges at the
rate of $1 per minute of downtime, disconnection, and/or termination
of any and all services.
Excessive Resource Usage: Resources are defined as CPU
usage, disk read/write usage, data transfer usage, and memory
usage. This policy is only used in extreme cases to prevent misuse
and is in effect to keep our servers fast and stable at all times.
Subscriber's site shall not use more than 15 simultaneous
processes. A single process from a Subscriber's site cannot use
more than 10% of CPU or memory resources for longer than 60
seconds. The sum of all processes of a Subscriber's site cannot
use more than 10% of CPU or memory resources at any time. Binary
files such as images, video and sound (i.e. MP3, WAV, RA, GIF, JPG
but not limited to those file extensions) may only account for a
maximum of 50% of Subscriber's total bandwidth usage before
Subscriber must upgrade to a higher performance solution.
Background Running Programs: We may allow programs to
run continually in the background. These are considered on a
one-to-one basis and an extra charge will be incurred based on
system resources used and operational maintenance needed. Port
forwarders are NOT allowed under any circumstances.
Unauthorized Processes: Subscribers may not run
unauthorized processes from their account due to adverse effects
on server load, invitations to hackers/spammers/criminal activity,
etc... This includes but is
not limited to:
IRC bots, bouncers, clients
Shell, SSH, Telnet Scripts and Alternatives
ICQ clients or any form of instant messaging service
Any script that uses & processes a massive number of flatfiles
or large flatfile databases
Multiple Accounts: Subscribers are not allowed to use
multiple accounts to avoid overages. (Example: A download company
orders two accounts. The company places some files on each account
to avoid paying for additional disk space. This is not allowed.)
Chat Rooms: We do not allow Subscribers to install chat
rooms. Chat rooms tend to be large system hogs and we cannot allow
it as an account option on our shared servers. The chat rooms that
we provide are ok to use.
Forums: Subscribers are prohibited from installing
forums without approval from SiteFlip.com. There is generally no
cost to run a forum. If the forum uses an excessive amount of
system resources, an extra charge will be incurred based on system
resources used by the forum. Forum software using flat-file
databases (e.g. UltimateBB, YaBB, IkonBoard flat-file version) are
Comment Scripts: Scripts that allow
visitors to post comments on your site are allowed only under the
Disk Space: All (90%) of Subscribers web pages (html)
must be 'linked' with files stored on the server. Web sites that
are being used as storage for backups are prohibited. Sites found
to contain no html documents, a large number of unlinked files, or
sites being used as mirrors for archive files are subject
cancellation at the discretion of management. Sites with
files running from their domain used on other domains is
prohibited. Sites used for the purpose of being a repository or
mirror for graphics, cgi scripts, multimedia files, or any other
type of file is prohibited.
E-mail: Maximum mailbox size is 10 MBs. Spam from
mailboxes must be promptly deleted. Important e-mails must be
downloaded. Sites cannot send more than 100 e-mails per hour
nor more than 1,000 per day. Sites that need to send between 1,000 and 5,000
non-SPAM e-mails per day will need to upgrade to a mail server for
an additional $40/month. Sites that need to send more than 5,000
non-SPAM e-mails per day must contact the sales department to make
Unauthorized Access: We will strongly react to any use or
attempted use of an Internet account or computer without the owner's
authorization. Such attempts include "internet scamming"
(tricking other people into releasing their passwords), password
robbery, security hole scanning etc. Any unauthorized use of accounts
or computers by a user, whether or not the attacked account or
computer belongs to us, will result in action against the attacker.
Possible actions include warnings, account suspension or cancellation,
and civil or criminal legal action.
Collection of Personal Data: Use of SiteFlip.com to
collect, or attempt to collect, personal information about third
parties without their knowledge or consent is prohibited.
Harm to Minors: Use of SiteFlip.com to harm or attempt to
harm a minor, including but not limited to using SiteFlip.com to send
pornographic, obscene or profane materials is prohibited.
Threats And Harassment: Use of SiteFlip.com to transmit any
material that threatens or encourages bodily harm or destruction of
property or which harasses, abuses, defames, or invades the privacy of
any other person or entity is prohibited.
Unfriendly Activities: SiteFlip.com users must be courteous
and respectful at all times. Refrain from obscene, offensive, or rude
language. Abusing or harassing other users or staff members by any
method is prohibited and will result in cancellation of Subscriber's
account. Please respect the rules, others with whom you share the
service, and the staff members who work hard to improve upon and
provide you these services. Adherence to these guidelines will help to
make use of the service a positive experience. If an issue arises that
simply infuriates you, please consider canceling your account.